Why we ask for business / customs details
Short answer: these fields are optional. They are useful when your business, customs broker, FedEx process, or local import rules require specific importer or invoice details.
If you are buying as an individual and have not been asked for a VAT, EORI, tax ID, company number, or FedEx account number, you can usually leave these fields blank.
SamuraiSwordTokyo ships from Japan. For international orders, customs authorities and carriers may review the commercial invoice and shipment documents before the parcel is released for delivery. If the importer details are missing or do not match what your customs broker, company, or local authority expects, FedEx or customs may ask for extra information after the shipment has already arrived in the destination country. That can create avoidable back-and-forth and may delay customs clearance.
Why these details can prevent delays
Business names, tax IDs, and importer references help us prepare invoice notes that match the buyer's import process more closely.
If FedEx or customs asks for an identifier later, having it before shipment can reduce manual messages after the order is packed.
Many companies need the invoice or shipment record to match their legal company name, VAT/GST number, or internal accounting process.
Logged-in customers can save business/customs details in their profile, then use them automatically on future Quick Order or cart sessions.
What each field means
What is an EORI number?
EORI means Economic Operators Registration and Identification. It is used to identify businesses and other economic operators in customs procedures, especially in the EU and UK. Not every personal order needs an EORI number, but business importers, EU/UK companies, and buyers using a customs broker may be asked to provide one.
If your broker, accounting team, or local authority gives you a specific EORI or importer number, place it in the EORI / importer ID field before checkout. Use invoice/customs notes only for extra instructions.
Who should fill this in?
- Business buyers who need the invoice or shipping documents to show a legal company name.
- EU or UK importers who have an EORI number or are using a customs broker.
- Customers whose country asks for a VAT, GST, tax ID, importer ID, or company registration number during customs clearance.
- Companies that need their FedEx account number or internal import instructions attached to shipment communication.
- Repeat wholesale or B2B customers who want their details saved for future orders.
Who can leave it blank?
If you are buying for personal use and your country, carrier, or broker has not requested any business/customs number, leave the fields blank. The order can still be placed. If customs later asks for additional information, we can help provide shipment information where possible.
How to save details for next time
Logged-in customers can save these details in the customer profile page. Once saved, the same business/customs details can be pre-filled in the cart and Quick Order form, so you do not need to type them every time.
If you forgot to add details before checkout
- Contact us as soon as possible.
- Include your order number.
- Send the exact company name, VAT/tax ID, EORI/importer ID, FedEx account number, or invoice/customs note that should be attached to the shipment.
It is best to send this before the order ships. After shipment, updates may depend on FedEx, the destination customs office, or the customs broker.
Important notes
- Adding these details helps us prepare shipment documents more smoothly, but it does not guarantee customs release.
- Import duties, VAT, GST, customs fees, and brokerage charges may still apply and are generally the buyer's responsibility.
- The buyer is responsible for providing accurate business, tax, and customs information.
- If you are unsure which number applies to your shipment, check with your customs broker, local tax authority, or FedEx before ordering.