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Samurai Sword Tokyo
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    Alexander R. (인증된 구매자) –

    One box damaged seal shrink. For collecting not good.

    • Samurai Sword Tokyo 답변

      We’re sorry the damaged shrink wrap affected the box’s suitability for your collection. Please contact our support team privately with your order number and photos or any existing unboxing video so the condition can be reviewed.

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    Rocky P. (인증된 구매자) –

    The whole process of the order was great. I received the order as per scheduled time-line. However, upon receiving, i was asked by Fedex to pay a sum of RM750.00 ( My order was only RM 1,350.00 ) for all the taxes and clearance fee. And to make matter worst, when i open the boxes, all the cards were bended. I am not saying that Samurai Sword is bad. They have been helpful to me the whole time. My advise is that, if you are a malaysian and you are thinking to import TGC online, please don’t.

    • Samurai Sword Tokyo 답변

      Thank you for your kind comments about our service and delivery. Malaysian import taxes and FedEx clearance fees are charged by the authorities or carrier, not collected by our store. We inspect sealed products externally and package them carefully before dispatch; we do not open the packs to inspect individual cards. We cannot establish the cause of the reported bending from the review. Please contact support privately with your order number, original unboxing video, and the FedEx charge breakdown.