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Samurai Sword Tokyo
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고객 리뷰

이 페이지의 리뷰는 Samurai Sword Tokyo에서 해당 상품을 구매한 고객이 작성했습니다. 개인정보 보호를 위해 이름은 줄여서 표시하며, 사진과 영상은 리뷰 작성자가 공유한 것입니다.

4.9리뷰 1,324개 기준
별 5개1,236별 4개46별 3개23별 2개6별 1개13
  • 사진 있는 리뷰 390개
  • 리뷰된 상품 240개

일부 리뷰는 이용 경험을 공유하고 10포인트(사진이나 동영상을 첨부한 경우 20포인트)를 받은 고객이 작성한 것입니다. 포인트는 별점에 관계없이 모든 리뷰에 동일하게 지급됩니다.

리뷰는 검토 후 게시됩니다.

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리뷰 6개필터 초기화
  1. AR Bulk – 100-Card Set상품 보기 →

    YouSeon A. (인증된 구매자) –

    I knew there would be duplicates, BUT…… condition is also not good

    • Samurai Sword Tokyo 답변

      We’re sorry the card condition fell short of your expectations, even allowing for duplicates. Please contact our support team privately with your order number and details or photos of the affected cards so the condition issue can be checked.

  2. 30th CELEBRATION FUTURISTIC BOX Japanese Pokemon Card상품 보기 →

    Alexander R. (인증된 구매자) –

    Betreff: Order [ORDER NUMBER] – 30th CELEBRATION FUTURISTIC BOX: question about packaging

    Hello Samurai Sword team,

    I received my 30th CELEBRATION FUTURISTIC BOX (order [ORDER NUMBER]) today. Thank you for the quick shipping.

    Before opening it, I checked the packaging and noticed something I would like to clarify. On the bottom of the box, the clear outer film is held together with several pieces of clear adhesive tape rather than being heat-sealed. The round holographic seal on the lid edge also looks slightly wrinkled. I have attached photos of both.

    Since the product was listed as “Brand new, factory-packed”, could you please confirm the following:

    1. Is the taped film the original packaging as shipped by Pokémon Center Online?
    2. Could you send me photos of the bottom of another unit from your stock for comparison?
    3. Could you share the serial / QC inspection record for this specific box?

    I have not opened the box and will keep it sealed until I hear back from you.

    Thank you in advance.

    Best regards,
    Alexander Rommel

    • Samurai Sword Tokyo 답변

      Thank you for explaining your concerns about the taped outer film and wrinkled seal. We cannot confirm the original packaging or the availability of a QC record from the review alone. Please contact our support team privately with your order number and refer to the photos you attached, so the packaging and your requests for comparison photos and inspection information can be checked. Please keep the box unopened while this is clarified.

  3. 30th CELEBRATION Premium Deck Set Espeon & Umbreon Japanese Pokemon Card상품 보기 →

    Pau C. (인증된 구매자) –

    the box was damaged. i am very disappointed since it was my first purchase

    • Samurai Sword Tokyo 답변

      Thank you for your feedback. We understand your disappointment with the box condition on your first order. We inspect sealed products externally and package them carefully before dispatch. Please contact our support team privately with your order number and original unboxing video so we can review the reported damage, the packaging, and the order details.

  4. M6 Storm Emeralda Booster Box Japanese Pokemon Card상품 보기 →

    Sa A. (인증된 구매자) –

    I ordered a sealed boosterbox. When the package arrived the boosterbox was already open see photos. I paid over EUR 200,- for one boosterbox. Will never order here again.
    A collector from Europe

    • Samurai Sword Tokyo 답변

      We understand your concern about receiving an opened box after ordering the Sealed option. We inspect products externally and pack them securely before dispatch. The review alone does not establish when or how the seal was affected. Please contact our support team privately with your order number and original unboxing video, referencing the photos already shared, so we can review the seal and packaging.

  5. M6 Storm Emeralda Booster Box Japanese Pokemon Card상품 보기 →

    park C. (인증된 구매자) –

    Even if you receive a box in this condition, it is difficult to receive compensation. I recommend that other customers definitely record a video when opening the shipping box and do so.

    • Samurai Sword Tokyo 답변

      We understand your concern about the condition of the box. We inspect our products and pack them securely before dispatch. As you noted, a continuous unboxing video helps document the condition on arrival and allows us to review reported issues. Submitting a video does not automatically guarantee compensation; eligibility is assessed based on the evidence and the terms applicable to the order.

  6. M6 Storm Emeralda Booster Box Japanese Pokemon Card상품 보기 →

    park C. (인증된 구매자) –

    We received boxes that cannot be sold, but the company only told us that they are normal products.
    It’s really regrettable. Please be careful, as you may receive a box in this condition.

    • Samurai Sword Tokyo 답변

      Thank you for sharing your concern. We inspect our products and pack them securely before dispatch. We understand that box condition matters when purchasing for resale. Please contact our support team with your order number and reference to your previous conversation so we can review the specific condition concerns and our earlier response. If not already provided, please include the original unboxing video.

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