Shipping Delay Notice: FedEx Shipping Calculation Issue

Notice date: October 27, 2026 (Japan Standard Time)

We sincerely apologize for the inconvenience caused by the current shipping delay.

What is happening?

We are currently experiencing a system error in the shipping cost calculation connection between our website and FedEx. As a result, some orders may take longer than usual to be dispatched.

Expected recovery

We currently expect the system to be restored on October 28, 2026 (Japan Standard Time). This is an estimate, and the timing may change depending on the progress of the recovery work.

Points for affected customers

As an apology for the delay, we are issuing reward points to customers whose shipments are affected by this issue.

We understand that you are looking forward to receiving your order, and we are sorry to keep you waiting. Thank you for your patience and understanding while we work to resolve the issue.

Samurai Sword Tokyo Team