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YouSeon A. (client confirmé) –
I knew there would be duplicates, BUT…… condition is also not good
Alexander R. (client confirmé) –
Betreff: Order [ORDER NUMBER] – 30th CELEBRATION FUTURISTIC BOX: question about packaging
Hello Samurai Sword team,
I received my 30th CELEBRATION FUTURISTIC BOX (order [ORDER NUMBER]) today. Thank you for the quick shipping.
Before opening it, I checked the packaging and noticed something I would like to clarify. On the bottom of the box, the clear outer film is held together with several pieces of clear adhesive tape rather than being heat-sealed. The round holographic seal on the lid edge also looks slightly wrinkled. I have attached photos of both.
Since the product was listed as « Brand new, factory-packed », could you please confirm the following:
1. Is the taped film the original packaging as shipped by Pokémon Center Online?
2. Could you send me photos of the bottom of another unit from your stock for comparison?
3. Could you share the serial / QC inspection record for this specific box?
I have not opened the box and will keep it sealed until I hear back from you.
Thank you in advance.
Best regards,
Alexander Rommel
Pau C. (client confirmé) –
the box was damaged. i am very disappointed since it was my first purchase