Last updated: June 16, 2026
【Standard Shipping】
- FedEx International Connect Plus (With Tracking Number)
- Estimated FedEx transit time after dispatch: usually 3-7 business days. This is an estimate, not a guaranteed delivery date.
- Shipping cost: Calculated automatically at checkout based on your delivery address.
【Expedited Shipping】
- FedEx International Priority (With Tracking Number)
- Estimated FedEx transit time after dispatch: usually 2-5 business days. This is an estimate, not a guaranteed delivery date.
- Shipping cost: Calculated automatically at checkout based on your delivery address.
Important Notice About Delivery Estimates: Delivery dates shown on our website, at checkout, or in carrier tools are estimates only. They do not include our handling time, pre-order release timing, supplier allocation delays, quality inspection holds, weekends, Japanese national holidays, customs processing, carrier congestion, weather, or destination-country delivery conditions.
Handling Time (Dispatch Time): Most orders are processed and shipped within 3 business days after PayPal or Wise payment has cleared. This handling window is an estimate, not a guarantee. Business days exclude weekends and Japanese national holidays.
Stock Availability and Dispatch Delays: Stock levels for sealed Japanese trading card products fluctuate frequently and, in some cases, dispatch may take longer than the standard handling time. Examples include supplier allocation changes, pre-order releases later than announced, inventory arriving later than expected, or a unit reserved for your order failing quality inspection. If dispatch is delayed, we will contact you by email as soon as practical with the revised estimate. For significant dispatch delays before handoff to FedEx, we may offer the option to wait or to cancel the order with a full refund.
PSA Graded Card Availability: PSA graded cards may also be offered for sale at our physical store in Japan. Because online and in-store purchases can occur almost at the same time, a PSA item shown online may be sold in store before our team locks the allocation for your online order. Once your payment has cleared, we will secure the PSA graded card matching your order, even if additional sourcing is required. Please check the delivery schedule shown or communicated for your order, as dispatch may take longer in this situation. We will provide status updates whenever the schedule changes.
Order Status and Tracking: Once the products for your order have been secured and the shipment is ready, we will update the order status. You can check your order status through your customer account, and once the order is dispatched you can check the tracking number and the carrier’s latest delivery estimate from your account or shipping confirmation email.
Carrier and Customs Delays: After an order has been handed to FedEx, delivery timing is controlled by the carrier and destination-country authorities. Customs inspections, import procedures, remote-area handling, peak season congestion, weather, and carrier events may delay delivery. Such transit delays are outside our control and do not by themselves create a right to cancel or refund after dispatch.
Important Note regarding FedEx: FedEx cannot deliver to P.O. Boxes. Please provide a physical shipping address at checkout.
International Buyers – Please Note:
- For US Customers: Import duties and taxes are included. You will not be charged any additional customs fees upon delivery.
- For Customers in Other Countries: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.
Language: English
Business and Customer Service Information
Samurai Sword Tokyo is operated by Samurai Sword Inc. (株式会社サムライソード), a Tokyo-based Japanese trading card retailer.
- Business address: #102, Maison Aoba, 3-6-21 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan
- Email: support@samuraiswordtokyo.com
- Phone: +81 80-2878-4090
- Business hours: Monday-Friday, 10:00 AM-7:00 PM JST
- Weekend and holiday replies: Customer support is generally available on business days only. Emails or contact form messages sent on Saturdays, Sundays, or Japanese national holidays will usually be reviewed on the next business day, typically Monday when there is no Japanese holiday.
- Customer support: Contact form
Handling and Transit Estimates
Orders are usually processed within 1-3 business days after payment confirmation when stock is ready, but this is an estimate and may change if supplier allocation, pre-order release timing, quality inspection, weekends, or Japanese national holidays affect dispatch. FedEx international transit is typically 2-10 business days after dispatch, depending on the destination country, customs processing, carrier conditions, and other events outside our control.