Pokémon-kaartreviews

We’re sorry you received only two of the three boxes you ordered. Please contact our support team privately with your order number and the unboxing video you mentioned so the missing item and shipment details can be checked.

We understand your concern about marks on three of the four boxes and the protection used for a valuable order. We inspect sealed products externally and package them carefully before dispatch. The cause of the reported damage cannot be established from the review alone. Please contact our support team privately with your order number and original unboxing video so we can review the affected boxes and the packaging.

We understand your concern about receiving an opened box after ordering the Sealed option. We inspect products externally and pack them securely before dispatch. The review alone does not establish when or how the seal was affected. Please contact our support team privately with your order number and original unboxing video, referencing the photos already shared, so we can review the seal and packaging.

Thank you for your feedback. Import duties and taxes are assessed by the destination authorities, while FedEx may charge separate clearance or advancement fees. These separately billed import charges are not part of our product price and are not collected by our store. Please request an itemized breakdown from FedEx or your local customs authority to check how the additional charges were calculated.

Thank you for sharing your concern. We inspect our products and pack them securely before dispatch. We understand that box condition matters when purchasing for resale. Please contact our support team with your order number and reference to your previous conversation so we can review the specific condition concerns and our earlier response. If not already provided, please include the original unboxing video.