Get in Touch
We are happy to assist you with any questions about our products, orders, or shipping.
Contact Information
Company: Samurai Sword Inc. (株式会社サムライソード)
Address: #102, Maison Aoba, 3-6-21 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan
Phone: +81 80-2878-4090
Email: support@samuraiswordtokyo.com
Customer Service and Inquiry Response Hours: Monday – Friday, 11:00 AM – 6:00 PM (JST)
Weekend Replies: We do not reply on Saturdays or Sundays. Messages received outside these hours or on Japanese national holidays will be handled during the next customer service period.
Response Time: We typically respond to inquiries within 1-2 business days.
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Language: English