Last updated: August 24, 2026
Welcome to Samurai Sword Tokyo (operated by Samurai Sword Inc.). By accessing our website at samuraiswordtokyo.com or placing an order, you agree to the following terms.
1. Business Information
Samurai Sword Inc. (株式会社サムライソード)
Address: #102, Maison Aoba, 3-6-21 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan
Email: support@samuraiswordtokyo.com
Phone: +81 80-2878-4090
2. Products and Orders
– Product images are for illustrative purposes. As sealed products contain randomly packed cards, the actual contents may differ from images shown.
– Prices are displayed in Japanese yen (JPY) unless otherwise stated. Shipping is additional. Customs duties and import taxes are additional except for orders to the United States and US territories, where estimated import duties and the US customs processing fee are collected at checkout (DDP).
– There is no minimum order amount or quantity, except for product-specific quantity rules stated on a product page. Orders below a JPY 30,000 product subtotal may still be placed, but coupons and discounts do not apply. At JPY 30,000 or more, each offer’s eligibility, exclusions, usage limit, expiry, and stacking rules still apply.
– Trading card products are subject to substantial market price volatility. Although such situations are uncommon, we reserve the right to cancel and fully refund any order — including after order confirmation — when a pricing error has occurred, when the listed price has diverged materially from the current market rate before the order has shipped, when stock previously shown as available has been sold or damaged, or when fraud or abuse is suspected. In every case of a company-initiated cancellation, the full amount paid will be refunded with no cancellation fee. We will notify the buyer by email when such a cancellation occurs.
– Pre-order items will ship on or after the release date indicated on the product page.
3. Payment
– We accept the following payment methods: Wise bank transfer; PayPal; credit and debit cards (Visa, Mastercard, American Express, JCB) processed through PayPal; and PayPal Pay Later where PayPal offers it. The methods available to you are displayed at checkout, and the card and Pay Later options are provided, operated, and approved by PayPal, not by Samurai Sword Inc. We do not receive or store card details.
– Payment is processed at the time of order placement. For pre-orders, payment is collected at the time of purchase.
– A payment processing fee of 5% of the order amount applies to payments made by PayPal, by credit or debit card through PayPal, or with PayPal Pay Later. The fee is calculated at checkout, disclosed there as a separate line labelled “Payment processing fee (5%)”, and forms part of the order total you confirm before paying. No payment processing fee applies to Wise bank transfer.
– All amounts are charged in Japanese yen (JPY). Currency conversion, and any conversion fee, is applied by PayPal, your card issuer, or your bank, and is outside our control.
– Full payment instructions and conditions are set out on our Payment Methods page.
4. Shipping and Delivery
– All orders are shipped from Tokyo, Japan via FedEx with tracking and insurance.
– Delivery dates shown on our website, at checkout, or in carrier tools are estimates only, not guaranteed delivery dates. Estimated transit time starts after dispatch and may be affected by carrier, customs, destination-country, weather, and peak-season conditions. For shipping costs and details, see our Shipping Policy page.
– For consumer purchases, risk of loss transfers to the buyer when the buyer (or a person designated by the buyer) takes physical possession of the goods. Where the buyer independently arranges their own carrier not offered by us, risk transfers on delivery to that carrier.
– Stock levels are subject to fluctuation, and dispatch may occasionally take longer than the standard handling time. If your specific order is affected, we will contact you by email as soon as practical with a revised estimate. Once products have been secured and the shipment is ready, you may check your order status through your customer account; after dispatch, tracking details and the carrier’s latest delivery estimate are available through your account or shipping confirmation email. For significant dispatch delays before handoff to FedEx, we may offer the option to wait or cancel for a full refund. See our Shipping Policy for details.
5. Customs Duties and Import Taxes
International orders may be subject to customs duties and import taxes imposed by the destination country. Except for orders to the United States and US territories — where estimated import duties and the US customs processing fee are collected at checkout (DDP) — these charges are the responsibility of the buyer and are not included in the product price or shipping cost. For details, see our Customs Duties and Import Taxes page.
6. Returns and Refunds
Please refer to our Return and Refund Policy page for complete details on returns, cancellations, and refunds.
7. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Samurai Sword Inc. unless otherwise noted. Product names and trademarks belong to their respective owners.
8. Limitation of Liability
To the fullest extent permitted by law, Samurai Sword Inc. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount paid for the specific product in question.
9. Governing Law
These terms are governed by the laws of Japan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Tokyo District Court, except where mandatory consumer-protection law of your country of residence grants you rights, or access to your local courts, that cannot be excluded by agreement.
10. Changes to These Terms
We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised terms.
11. Contact Us
If you have questions about these terms, please contact us via our Contact form. Customer service and inquiry response hours are Monday-Friday, 11:00 AM-6:00 PM JST. We do not reply on Saturdays or Sundays. Messages received outside these hours or on Japanese national holidays will be handled during the next customer service period.
12. Language
In the event of any discrepancy between the English version and any translated version of this document, the English version shall prevail.