Reviews on this page were written by customers who purchased the item from Samurai Sword Tokyo. Names are shortened for privacy; photos and videos were shared by the reviewers.
4.9Based on 1,324 reviews
- 390 reviews with photos
- 240 products reviewed
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YouSeon A. (verified owner) –
I knew there would be duplicates, BUT…… condition is also not good
Alexander R. (verified owner) –
Betreff: Order [ORDER NUMBER] – 30th CELEBRATION FUTURISTIC BOX: question about packaging
Hello Samurai Sword team,
I received my 30th CELEBRATION FUTURISTIC BOX (order [ORDER NUMBER]) today. Thank you for the quick shipping.
Before opening it, I checked the packaging and noticed something I would like to clarify. On the bottom of the box, the clear outer film is held together with several pieces of clear adhesive tape rather than being heat-sealed. The round holographic seal on the lid edge also looks slightly wrinkled. I have attached photos of both.
Since the product was listed as “Brand new, factory-packed”, could you please confirm the following:
1. Is the taped film the original packaging as shipped by Pokémon Center Online?
2. Could you send me photos of the bottom of another unit from your stock for comparison?
3. Could you share the serial / QC inspection record for this specific box?
I have not opened the box and will keep it sealed until I hear back from you.
Thank you in advance.
Best regards,
Alexander Rommel
Alexander R. (verified owner) –
Only received two boxes instead of three ordered and payed. Unboxing Video available.
Uxia F. (verified owner) –
No me llega nada. Desde el lunes esperando y varios mensajes para que me ayudaran a localizar la entrega con fedex y nada de nada.
Márk F. (verified owner) –
I’m not satisfied with the quality.
Pau C. (verified owner) –
the box was damaged. i am very disappointed since it was my first purchase
Chia-Hui L. (verified owner) –
Unfortunately, 3 out of 4 boxes got minor damages but sometimes you can’t ignore. Again, no bubble wrap around the boxes, caused the box’s corners crushed. These are expensive stuff, they should know better how to ship them safely and securely!
Vincent C. (verified owner) –
There had little damage at the box right hand concern.
Sa A. (verified owner) –
I ordered a sealed boosterbox. When the package arrived the boosterbox was already open see photos. I paid over EUR 200,- for one boosterbox. Will never order here again.
A collector from Europe
Leo G. (verified owner) –
Package arrived quickly with Fedex but I had to pay significant extra customs charges making the order very expensive. Be carefull !!
Leo G. (verified owner) –
FedEx package arrived but with significant extra customs charges !! Doubles the price. CArefull !
park C. (verified owner) –
Even if you receive a box in this condition, it is difficult to receive compensation. I recommend that other customers definitely record a video when opening the shipping box and do so.
park C. (verified owner) –
We received boxes that cannot be sold, but the company only told us that they are normal products.
It’s really regrettable. Please be careful, as you may receive a box in this condition.